Unveiling our local fibre carrier partner: NITA-U

The National Information Technology Authority-Uganda (NITA-U) is an autonomous statutory body established under the NITA-U Act 2009, to coordinate and regulate Information Technology services in Uganda. NITA-U is under the general supervision of the Ministry of ICT and National Guidance. Vision Statement “Lives transformed through e-services delivery” Mission Statement ‘To create a technical and regulatory environment for delivery of reliable and secure e-services’. The Mandate To coordinate, promote and monitor Information Technology (IT) developments in Uganda within the context of National Social and Economic development. Values Integrity: NITA-U values honesty and does not tolerate corruption and unethical behavior in all its forms and manifestations. Accountability and transparency are the core principles to demonstrate integrity. Innovation: NITA-U believes in the ability to seek new ways of doing things efficiently to deliver value to our customers. We strive for technological advancement in relation to global IT trends and becoming a national premier IT organization. Teamwork: NITA-U recognizes the value of working in teams with mutual respect to customers and recognition of individual efforts, opinions and perceptions which will together contribute to excellent results. Customer Centricity: Satisfied customers and clients are essential to NITA-U’s success. NITA-U achieves customer satisfaction by understanding what the customer wants and delivering it flawlessly. Quality: Quality and continuous improvement of IT is our work. NITA-U promotes excellent services delivery within the limits of available resources.